FBC Manby Bowdler.
FBC Manby Bowdler is a law firm based in Shropshire, Worcestershire and the West Midlands that provides a wide range of legal services to individuals and businesses with a strong track record of success and a commitment to delivering excellent service to their clients.
A modern, forward-thinking firm that is committed to delivering high-quality legal services with a personal touch, FBCMB were quick to realise that due to their multiple offices, they needed a singular communication channel to connect all of their teams across all of their branches. With the rise of remote working in the wake of a pandemic their need for their expert teams to stay connected only intensified.
The Challenge
The COVID-19 pandemic presented numerous challenges for many businesses, including the sudden need to implement remote working. This transition to lockdown and social distancing requirements made it challenging for teams to collaborate effectively, share information and documents, and maintain communication.
“When the national lockdown was announced, we mobilised the majority of our legal teams to work from home within a 24-hour period. Agile, two-way communication became even more crucial within our business. We needed to support, manage and convey key messages, announcements and updates to our employees.”
Neil Lloyd, Managing Director, FBC Manby Bowdler
To combat this issue, implementing an intranet such as Halo, could provide a central hub for communication, internal document sharing, and collaboration, making it easier for their teams to work together and share resources, helping maintain productivity and reduce stress in a very scary and uncertain time.
“Working with Hello Halo, we outlined a brief for an intranet that would deliver exactly what we needed during this time. Highlights included a live announcement feed, a resource section and instant feedback mechanisms for referrals and case studies.”
- Shanice Breeze, Marketing Manager, FBC Manby Bowdler
The Implementation
Once this decision was made that an intranet system would be beneficial for the firm, we moved forward to provide them with an interactive resource that would bring their regional teams together and offer them a central hub to share regional news, resources, announcements and keep them connected in a time when the connection wasn’t all that easy to achieve.
“We commissioned Hello Halo to create an Intranet for us that combined a number of internal systems and gave us the added benefit of a social hub where our teams can post news and comment. The team at Hello Halo worked with us from the design concept through to the launch. Throughout they were patient, listened and adapted their thoughts to meet the needs of our business. I’m delighted with the end result, we now have a really engaging one-stop Intranet, which is very easy to use and has been adopted really well by our teams.”
Shanice Breeze, Marketing Manager, FBC Manby Bowdler
Key features of the intranet we implemented for them included:
Digitalised employee feedback tools to allow employees to provide feedback on their experiences, ideas for improvement and express any issues they are having whilst giving valuable insights for management to make data-driven decisions.
Quick access to key resources and downloadable key organisational documents used across the firm, reducing time wasted and boosting productivity.
A searchable company directory to allow employees to easily find contact information for one another, facilitating communication, collaboration, and knowledge-sharing.
Social media style company newsfeed allowing teams to enjoy communicating with each other and share what they have been up to, emulating chit chat you would see in an office setting.
A Key Announcements feed, a centralised source where admins can post information regarding important company updates, news, and events for all members of the intranet to see, ensuring transparency and promoting a shared sense of purpose across the organisation.
Quick access to Rewards and Well-being Perks designed to enhance employee satisfaction, health, and motivation by allowing them to easily view what their company can and does do for them.
Links to key strategic goals for the firm, ensuring alignment and focus towards achieving the long-term success of the company’s main objectives.
The Review
We believe this new intranet system from Halo has achieved just what we set out to do in aiding FBC during the pandemic and looking towards the future. We have managed to provide a system that gives all employees at FBC a vibrant virtual hub which they can use whether they are working remotely or are back in the office.
Halo allowed the team to easily adapt to the new arrangement by reducing the negative factors of not being in an office setting such as communication issues, loneliness and problems with digital well-being.
Don’t just take our word for it, here’s what the team at FBC Manby Bowlder had to say:
"The new intranet system that Hello Halo has developed for FBC Manby Bowdler is fantastic. It looks great and will provide a key hub for sharing and accessing information for colleagues across the organisation. It will be an extremely important tool for keeping our workforce connected and up-to-date."
- Neil Lloyd, Managing Director, FBC Manby Bowdler
“The clean, uncluttered and branded interface enables our management team to share information regularly. This has had a hugely positive impact on our communication during an incredibly challenging period.”
- Shanice Breeze, Marketing Manager, FBC Manby Bowdler
Summary
3 min read
FBC Manby Bowdler, a law firm based in the West Midlands, Worcestershire and Shropshire, recognised the need for a solution to maintain effective communication and collaboration among their teams in the new world of hybrid working caused by the COVID-19 pandemic.
To address this challenge, they decided to implement an intranet system provided by Hello Halo that offers a central hub for communication, internal document sharing, and collaboration.
The key features of the intranet system include the following:
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Employee feedback tools
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Quick access to key resources
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A searchable company address book
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A social media-style company newsfeed.
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A key announcements feed
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Quick access to rewards and well-being perks
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Links to key strategic goals
FBC Manby Bowdler is pleased with the results and believes the new intranet system has allowed them to reduce negative factors associated with remote working and provide a virtual hub for their employees to use as a digital office.
A Guide on how to implement an Intranet into your Business
Everything you need to know on how to successfully implement a new intranet into your organisation.
